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Knowledge base
Connectio
Frequently Asked Questions
17
What is the difference between ConnectLeads & ConnectAudience?
How many Facebook accounts can I add to my account?
How can I disconnect or switch to another Facebook account?
How to cancel my Connectio subscription?
Refund Policy
See all 17 articles
ConnectExplore
General Questions
29
What is a Dynamic Ads?
What languages does ConnectExplore support?
What are search extensions?
How can I add the interests/audiences to my Facebook Ads?
How can I test which interests performs best?
See all 29 articles
ConnectRetarget
Integrations
7
How to Integrate ConnectRetarget with your Website
How to integrate ConnectRetarget with WordPress?
How to integrate ConnectRetarget with ClickFunnels
How to Integrate ConnectRetarget with Shopify?
My Facebook pixel does not show up on Connectio even if I have already a Facebook Pixel on my ads account
See all 7 articles
Frequently Asked Questions
18
How to get started with ConnectRetarget?
How to create a PowerPixel?
How to create a custom audience?
How does filter XYZ work?
How can I exclude specific segments of my audience to see my ads?
See all 18 articles
ConnectAudience
Frequently Asked Questions
5
How to Automatically Remove People from Your Facebook Custom Audience when they Unsubscribe From Your Email List
How to connect my account to iContact?
How to prevent Facebook disabling your Custom Audiences (July 2018 Update)
What does the option " Allow Removal Contacts from Audience" do?
Which Autoresponders are supported by ConnectAudience?
ConnectLeads
Frequently Asked Questions
11
How to disable double opt-in so my audience won't get a confirmation email?
Do I need an autoresponder to use ConnectLeads?
List of Autoresponders Supported by Connectio
How do I integrate ConnectLeads with UpViral?
How do I use an autoresponder that is not on the list (using HTML Form Code)?
See all 11 articles
Facebook Lead Ads Questions
7
How can I change the language of the form?
How do I create a Privacy Policy?
My Lead Ad doesn't work. What's happening?
Is there a way to segment visitors based on the answers they give for more than one question?
How to check if the Connectio App is still connected so it sends you leads
See all 7 articles
Autoresponder Guides
3
How to connect Mailchimp into ConnectLeads?
I can't select my ActiveCampaign fields. Why is that?
How to connect ClickFunnels/Actionetics into ConnectLeads?
ConnectAutomate
Frequently Asked Questions
5
How to create a boost post rule?
Choosing Your Campaign Objective and Optimization Goal
A Guide to Custom Conversions
How Is My Budget Spent?
How do I leverage ConnectAutomate to grow my business?
ConnectVideo
ConnectVideo Quick Start Guide
1
Getting Started with ConnectVideo
Frequently Asked Questions
22
My audience size is too small. Why?
How often are Super Video Audiences updated?
What videos are supported by ConnectVideo?
How do I use my Super Video Audience?
Is ConnectVideo compatible with my Mac or PC?
See all 22 articles
Facebook Common Issues and Solution
Facebook Common Issues
4
Budget Is Too Low
What are Dynamic Creative and Non Dynamic Creative Ads & Ad Sets
How to Connect Your Instagram Account with Your Facebook Page
How to Add a Page to Your Business Manager?
Help Desk Software
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