If you're brand new to ConnectRetarget and you're looking to get started, look no further. 

Step 1: Before anything, make sure you understand the concept of retargeting and ConnectRetarget (this will help you move forward quicker).

Step 2: Connect your Connectio account to your Facebook Ads account.

Step 3: Create a PowerPixel

Step 4: Add the PowerPixel to your site

In case you'd like more guidance on how to install the pixel onto your website:

Step 5: Create your audiences

Once the pixel has been on your site for a while, you'll be able to create a custom audience:

How to get your support tickets resolved faster?


Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...


1 - If you have screengrabs, please include them. A picture is worth a thousand words.

2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words. We recommend a free service called Loom for creating these videos.

3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)