Frequently Asked Questions

How to get started with ConnectRetarget?
If you're brand new to ConnectRetarget and you're looking to get started, look no further.  Step 1: Before anything, make sure you understand ...
Wed, 7 Apr, 2021 at 8:55 AM
How to create a PowerPixel?
This video will show you how to create a PowerPixel: How to get your support tickets resolved faster Statistics have shown us that the m...
Wed, 7 Apr, 2021 at 8:55 AM
How to create a custom audience?
The following video shows you how to create a Custom Audience using ConnectRetarget: How to get your support tickets resolved faster Stat...
Wed, 7 Apr, 2021 at 8:56 AM
How does filter XYZ work?
In the following video and text, we're breaking down all the filters that ConnectRetarget offers: 1. Time on Site - create an audience who vis...
Mon, 22 Nov, 2021 at 1:13 PM
How can I exclude specific segments of my audience to see my ads?
In order to exclude a part of your audience, you'll need to create multiple custom audiences and use the "Exclude" filter in your Ad Set targ...
Wed, 17 Nov, 2021 at 4:38 PM
How do I show ads to my audience?
Once you've created a custom audience using ConnectRetarget, you'll need to create Ads inside your Facebook Ads Manager. In your targeting set...
Wed, 7 Apr, 2021 at 8:58 AM
My audience is "too small". Why?
Once you've created a custom audience using ConnectRetarget, your audience will be populated inside your Facebook Ads account, inside the "Audienc...
Wed, 7 Apr, 2021 at 8:58 AM
I already have a Facebook Pixel on my site. What should I do?
In case you already have a Facebook Pixel on your site, and you want to use the ConnectRetarget PowerPixel along side that, you can! When copying the Po...
Wed, 7 Apr, 2021 at 8:59 AM
How does the PowerPixel work, exactly? (advanced users)
The PowerPixel is essential for ConnectRetarget to work. Without the PowerPixel, you won't be able to use ConnectRetarget's audience filters for y...
Wed, 7 Apr, 2021 at 8:59 AM
Does ConnectRetarget work on other retargeting platforms (e.g. AdRoll / PerfectAudience / etc)?
ConnectRetarget is created for Facebook retargeting on the Facebook Ads platform only. So, it's not possible to use this on other retargeting platforms...
Wed, 17 Nov, 2021 at 4:18 PM