Frequently Asked Questions

What is the difference between ConnectLeads & ConnectAudience?
ConnectLeads will enable you to get Facebook Lead Ads connected with your autoresponder. This means that if someone enters your Facebook Lead Form (enters t...
Wed, 7 Apr, 2021 at 6:34 AM
How can I disconnect or switch to another Facebook account?
All you need to do in case you want to disconnect or switch your Facebook Account is to 1st make sure you are logged in on the other Facebook account in you...
Wed, 7 Apr, 2021 at 6:38 AM
How many Facebook accounts can I add to my account?
You can add one Facebook account to your Connectio account. In case you want to use Connectio for multiple Facebook accounts, you will need to get acce...
Wed, 7 Apr, 2021 at 6:37 AM
Where do I find my bonuses?
You'll find our bonuses inside the dashboard. Part of the bonus are video instructions (which you'll find in the "Tutorials" & &qu...
Wed, 7 Apr, 2021 at 6:37 AM
Where do I find the video instructions?
We've added all the video instructions inside the dashboard. The video instructions for ConnectLeads can be found at: ConnectLeads > Tutoria...
Wed, 7 Apr, 2021 at 7:21 AM
How to Delete Contacts from Your Connectio Account?
Here's a quick guide on how to delete contacts from your Connectio account. This could be useful in case someone asks "to be forgotten", in l...
Wed, 7 Apr, 2021 at 7:22 AM
Why Can't I use my Prepaid/Debit Card to purchase Connectio?
Our payment systems which are Paykickstart and ThriveCart don’t accept prepaid/credit card payments. This is due to the reason that most of our products and...
Wed, 7 Apr, 2021 at 7:22 AM
How to Export Your Data from Your Connectio Account
Did you know that you have the ability to export all your data from your Connectio account? Here is a quick guide to show you how. Access your profi...
Wed, 7 Apr, 2021 at 7:23 AM
How to Write the Perfect Support Ticket (That Gets Results Fast)
Picture this, you’re super excited to complete your campaign or check how everything’s doing.  Things are going pretty smooth until suddenly… something ...
Wed, 7 Apr, 2021 at 7:24 AM
Will CBO affect Connectio?
Wed, 7 Apr, 2021 at 7:25 AM