Frequently Asked Questions

What is the difference between ConnectLeads & ConnectAudience?
ConnectLeads will enable you to get Facebook Lead Ads connected with your autoresponder. This means that if someone enters your Facebook Lead Form (enters t...
Fri, 19 Nov, 2021 at 10:05 AM
How many Facebook accounts can I add to my account?
You can add one personal Facebook account to your Connectio account. In case you want to use Connectio for multiple personal Facebook accounts, you will...
Fri, 19 Nov, 2021 at 10:34 AM
How can I disconnect or switch to another Facebook account?
When switching to another FB account, you'll need to disconnect the current FB account from your Connectio account. To do this, you need to make sure o...
Mon, 31 Jan, 2022 at 9:09 AM
Refund Policy
We are so certain you will love Connectio as much as we do. In fact, if for any reason you are not completely satisfied, just return the product within 14 d...
Fri, 19 Aug, 2022 at 5:14 PM
Where do I find my bonuses?
You'll find our bonuses inside the dashboard. Part of the bonus are video instructions (which you'll find in the "Tutorials" & &qu...
Wed, 7 Apr, 2021 at 5:37 AM
What is Connectio?
Connectio is a powerful Facebook marketing tool available to businesses and enterprises of any size. Connectio is consists of 5 different tools that all do ...
Fri, 19 Nov, 2021 at 10:31 AM
Where do I find the video instructions?
We've added all the video instructions inside the dashboard. The video instructions for ConnectLeads can be found at: ConnectLeads > Tutoria...
Wed, 7 Apr, 2021 at 6:21 AM
Cannot Create Non-dynamic Creative Ads in Dynamic Creative Ad Sets
If you got this error from Connectio, read the article below: This error occurs because the ads you're attempting to select from Facebook d...
Fri, 7 May, 2021 at 3:58 PM
Will CBO affect Connectio?
Campaign budget optimization (CBO) is a new way to automatically manage your campaign budget for your ads to get you the overall best results. This will not...
Mon, 29 Nov, 2021 at 4:46 AM
Why Can't I use my Prepaid/Debit Card to purchase Connectio?
Our payment systems which are Paykickstart and ThriveCart don’t accept prepaid/credit card payments. This is due to the reason that most of our products and...
Fri, 19 Nov, 2021 at 10:28 AM