Are you using an autoresponder that's currently not on the list when you are adding an autoresponder? In this article we'll show you how to use that autoresponder.
Step 1: Add new autoresponder
In order to add an autoresponder, you'll need to go to your account then Autoresponders and then click on "Add New".
Step 2: Enter a name and select "HTML Submit Form"
Next, enter a name that will help you recognize which autoresponder or email list you'll be adding.
Then select the autoresponder "HTML Submit Form", which will then show a text box below. See:
Step 3: Copy your HTML form code
In this text box, you'll need to paste the "HTML Form Code" that you will get from your autoresponder or email software.
Please note that how you get that HTML form code will be difference for each autoresponder. If you're not sure how/where to get that, it's best to contact your autoresponder.
Typically this code will start with something like <form>.
Step 4: Paste the HTML form code into the textbox
Once you've located the HTML form code from your autoresponder, copy that into the text-box as shown earlier.
Then, click "Parse HTML". You'll then be able to make sure each field name is set correct by selecting the right fields for the "Name" and "Email".
Step 5: Save.
Next, press Save.
Your autoresponder is now added to your account, which you can now select when you are setting up a new Lead Form inside your account.
How to get your support tickets resolved faster
Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...
1 - If you have screengrabs, please include them. A picture is worth a thousand words.
2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words.
We recommend a free service called Loom for creating these videos. (this is a link to https://www.useloom.com/)
3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)