Frequently Asked Questions

Do I need to run video ads to be able to use ConnectVideo?
No. You need to have videos on your Facebook™ page or Instagram™ business account to be able to populate Super Video Audiences with ConnectVideo. You can th...
Wed, 12 May, 2021 at 10:18 AM
Can I run image ads or carousel ads with ConnectVideo? Or does it work with video ads only?
ConnectVideo helps you create Super Video Audiences based on video views on your Instagram™ and/or Facebook™ page(s). Once you create a Super Video A...
Wed, 12 May, 2021 at 10:18 AM
Can I create a different Super Video Audience for each Facebook page we control in our ad account?
Yes, you can create different audiences for each of the Facebook™ pages (or Instagram™ business accounts) you manage. It’s simple to set this up... a...
Wed, 12 May, 2021 at 10:18 AM
Can I create different Super Video Audiences based on how long people see the video?
Yes, absolutely. It’s a breeze to do this with ConnectVideo in a few simple clicks. As always please feel free to reach out to your support he...
Wed, 12 May, 2021 at 10:18 AM
How many Facebook™ pages can I manage with a single ConnectVideo account?
You can use ConnectVideo for all your Facebook pages (and/or all Instagram™ business accounts) that you’re an admin of. However, it's currently NOT...
Wed, 12 May, 2021 at 10:18 AM
Can I use ConnectVideo for my client projects?
ConnectVideo is currently NOT optimized for agencies or multiple clients. Currently, we don't offer sub-accounts, and we only allow up to 3 ad a...
Wed, 12 May, 2021 at 10:18 AM
I’m not very technical. Will I still be able to use ConnectVideo?
This is one of the best features of ConnectVideo: It’s super simple to set up and use -- no technical skills required at all. We’ve done all the hard work...
Wed, 12 May, 2021 at 10:18 AM
Do I need to install a pixel or code to my website(s) to use ConnectVideo?
No, ConnectVideo does NOT require any pixels on your pages and we DON’T ask you to install any code or software to your website. You just connect it ...
Wed, 12 May, 2021 at 10:19 AM
Do you have tutorials on how to use ConnectVideo?
Yes, we not only offer step-by-step tutorials and how to set up and use ConnectVideo, but I’ve also prepared strategy videos for you to make ConnectVideo an...
Wed, 12 May, 2021 at 10:19 AM
Will I get future updates if I get this ConnectVideo lifetime deal?
Yes, you’ll get all future updates to ConnectVideo at no extra cost, if you get a ConnectVideo lifetime license during this special “early bird” launch deal...
Wed, 12 May, 2021 at 10:19 AM