Before Facebook allows you to create a retargeting audience, they require you to accept their terms of service. How?
Step 1. Go to this link.
Step 2. Click Accept.
Once you have accepted the TOS, this message will show,
And you are all set!
How to get your support tickets resolved faster?
Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...
1 - If you have screengrabs, please include them. A picture is worth a thousand words.
2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words. We recommend a free service called Loom for creating these videos.
3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)