Targeting specific locations would need to be done on your Facebook Business Manager's end since ConnectExplore mostly helps you find specific interests to target based on certain languages and not based on location.
If you're looking to target a specific country, region, or any location at all, you'd need to set that up on Facebook's platform.
Here’s an in-depth guide on how to geotarget on Facebook from our own Connectio blog: https://connectio.io/facebook-geotargeting-ads-guide/
Also, here are articles from Facebook’s help center itself on where to find the location-targeting feature:
https://www.facebook.com/business/help/202297959811696 (About Location Targeting)
https://www.facebook.com/business/help/365561350785642 (Use Location Targeting)
How to get your support tickets resolved faster
Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...
1 - If you have screengrabs, please include them. A picture is worth a thousand words.
2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words.
We recommend a free service called Loom for creating these videos. (this is a link to useloom.com)
3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)