Frequently Asked Questions

Can I create a lookalike audience based on ConnectRetarget-audiences?
Lookalike audiences are another way your ads can reach new people who are likely to be interested in your business because they share similar characteristic...
Wed, 17 Nov, 2021 at 3:13 PM
What happens to my existing retargeting audiences when I start using the PowerPixel?
When you're adding the PowerPixel to your website, you'll need to add it alongside with your existing Facebook pixel. And don't worry! Al...
Wed, 17 Nov, 2021 at 3:28 PM
How to send custom events over using ConnectRetarget? (Advanced Users)
As part of the original Facebook Pixel, Facebook gives their advertisers the option to add additional "events" to the pixel.  Have a look here...
Wed, 7 Apr, 2021 at 8:01 AM
How do I accept the TOS of Facebook?
Before Facebook allows you to create a retargeting audience, they require you to accept their terms of service. How? Step 1. Go to this link. ...
Wed, 17 Nov, 2021 at 3:10 PM
I can't select a Facebook Pixel. Why?
The ConnectRetarget PowerPixel is based on your own Facebook Retargeting Pixel (from your Facebook Ads account). This means that if you have not yet cre...
Wed, 7 Apr, 2021 at 8:02 AM
How to track behavior on a specific page?
Before explaining how to track behavior on a specific page or URL using the ConnectRetarget PowerPixel, we'll need to go a step back first: how does th...
Wed, 7 Apr, 2021 at 8:03 AM
Why does the PixelHelper show that many pixels/events?
This video will show you why:  Facebook has created a Google Chrome plugin called "Facebook Pixel Helper" to help test whether a Face...
Mon, 29 Nov, 2021 at 1:00 PM
How to test whether the PowerPixel is integrated & working correctly?
Once you've added your PowerPixel to your site, you might want to check whether it's installed correctly. Fortunately, there's a way to d...
Wed, 7 Apr, 2021 at 8:04 AM