General Questions

Why am I getting this error message: (#803) Some of the aliases you requested do not exist: act_
You may have noticed that sometimes, when you do an Audience Search in ConnectExplore, you would get this error message: (#803) Some of the aliases you req...
Thu, 4 Jul, 2019 at 6:09 AM
How can I test which interests performs best?
Using ConnectExplore, you can create tests to discover which interests (audiences) are performing best for your business.  The following video shows you...
Wed, 18 Dec, 2019 at 10:15 AM
Which campaign objectives are supported by lead generation ads?
Lead generation ads are Facebook ads that let you gather information from your audience. In return, you offer them something of value - it can be a product ...
Fri, 7 Feb, 2020 at 12:40 PM
How do I broaden my target audience?
One of the common mistakes when running Facebook ads is going for a very narrow audience. If you go inside Ads Manager, you will see something like this:  ...
Fri, 7 Feb, 2020 at 2:03 PM
How can I request advertiser access on a Facebook page?
If you see this error message (see screenshot below), it means that your current Facebook page role does not have the ability to create ads.  (Note...
Fri, 7 Feb, 2020 at 4:51 PM
What does “Banned by Facebook” mean?
Inside ConnectExplore, you may see this message beside your ad account “(Banned by Facebook).”  It means that Facebook has disabled or banned your accou...
Wed, 12 Feb, 2020 at 4:09 AM
What are search extensions?
While searching for interests using ConnectExplore, you have the option to use search extensions. This is a simple way to find more interests in your niche....
Thu, 13 Feb, 2020 at 9:51 AM
How to edit a saved Connect Explore Project
If you have pushed your audience to Facebook, and then been presented with this notification, do not worry, you have been given an Audience Too Low Er...
Mon, 24 Feb, 2020 at 9:21 AM