Frequently Asked Questions

Does ConnectRetarget work on other retargeting platforms (e.g. AdRoll / PerfectAudience / etc)?
ConnectRetarget is created for Facebook retargeting on the Facebook Ads platform only. This means that it's not possible to use this for your AdR...
Mon, 27 May, 2019 at 12:53 PM
Can I create a lookalike audience based on ConnectRetarget-audiences?
Lookalike Audiences are a way from to reach new people who are likely to be interested in your business because they're similar to customers you care ...
Mon, 27 May, 2019 at 12:53 PM
What happens to my existing retargeting audiences when I start using the PowerPixel?
When you're adding the PowerPixel to your website, you'll need to replace your existing Facebook pixel. Don't worry though! All your exi...
Mon, 27 May, 2019 at 12:54 PM
How to send custom events over using ConnectRetarget? (Advanced Users)
As part of the original Facebook Pixel, Facebook gives their advertisers the option to add additional "events" to the pixel.  Have a look...
Mon, 27 May, 2019 at 12:55 PM
How do I accept the TOS of Facebook?
Before Facebook allows you to create a retargeting audience, they require you to accept their terms of service before creating any custom audience. Unt...
Mon, 27 May, 2019 at 12:56 PM
I can't select a Facebook Pixel. Why?
The ConnectRetarget PowerPixel is based on your own Facebook Retargeting Pixel (from your Facebook Ads account). This means that if you have not yet cr...
Mon, 27 May, 2019 at 12:57 PM
How to track behavior on a specific page?
Before explaining how to track behavior on a specific page or URL using the ConnectRetarget PowerPixel, we'll need to go a step back first: how does ...
Mon, 27 May, 2019 at 12:58 PM
Why does the PixelHelper show that many pixels/events?
Facebook has created a Google Chrome plugin called "Facebook Pixel Helper" to help test whether a Facebook pixel is installed correctly on your...
Mon, 27 May, 2019 at 12:59 PM
How to test whether the PowerPixel is integrated & working correctly?
Once you've added your PowerPixel to your site, you might want to check whether it's installed correctly. Fortunately, there's a way to ...
Mon, 27 May, 2019 at 12:59 PM