In case you already have a Facebook Pixel on your site, and you want to use the ConnectRetarget PowerPixel along side that, you can!


When copying the PowerPixel from the ConnectRetarget dashboard, please do the following in case you'll be adding the code at a page that already has another Facebook Pixel installed:



How to get your support tickets resolved faster


Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...


1 - If you have screengrabs, please include them. A picture is worth a thousand words.

2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words.
We recommend a free service called Loom for creating these videos. (this is a link to https://www.useloom.com/)

3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)