In case you add multiple questions into your Facebook Lead Form, we will send the answers over to your autoresponders (assuming you've set it up as explained in this video - How to Collect Extra Data with Facebook Lead Ads?
That means that each lead will then have the answers of multiple questions stored into your autoresponder. You can then segment that using your autoresponder as you'd like (in case you're not sure how to do that, it's best to ask your autoresponder for that as it's different for every one of them).
How to get your support tickets resolved faster
Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...
1 - If you have screengrabs, please include them. A picture is worth a thousand words.
2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words.
We recommend a free service called Loom for creating these videos. (this is a link to https://www.useloom.com/)
3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)