Frequently Asked Questions

How to get started with ConnectRetarget?
If you're brand new to ConnectRetarget and you're looking to get started, look no further.  Step 1: Before anything, make sure you u...
Fri, 1 Jul, 2016 at 9:54 AM
How to create a PowerPixel?
This video will show you how to create a PowerPixel:
Fri, 1 Jul, 2016 at 9:40 AM
How to create a custom audience?
The following video shows you how to create a Custom Audience using ConnectRetarget:
Fri, 1 Jul, 2016 at 9:41 AM
How does filter XYZ work?
In the following video, we're breaking down all the filters that ConnectRetarget offers:
Fri, 1 Jul, 2016 at 9:42 AM
How can I exclude specific segments of my audience to see my ads?
In order to exclude a part of your audience, you'll need to create multiple custom audiences and use the "Exclude" filter in your Ad Set tar...
Fri, 1 Jul, 2016 at 9:43 AM
How do I show ads to my audience?
Once you've created a custom audience using ConnectRetarget, you'll need to create Ads inside your Facebook Ads Manager. In your targeting s...
Fri, 1 Jul, 2016 at 9:45 AM
My audience is "too small". Why?
Once you've created a custom audience using ConnectRetarget, your audience will be populated inside your Facebook Ads account, inside the "Aud...
Tue, 12 Jul, 2016 at 1:34 PM
I already have a Facebook Pixel on my site. What should I do?
In case you already have a Facebook Pixel on your site, and you want to use the ConnectRetarget PowerPixel along side that, you can! When c...
Mon, 25 Jul, 2016 at 4:49 PM
How does the PowerPixel work, exactly? (advanced users)
The PowerPixel is essential for ConnectRetarget to work. Without the PowerPixel, you won't be able to use ConnectRetarget's audience f...
Mon, 25 Jul, 2016 at 4:55 PM
Is ConnectRetarget compatible with tools like AdEspresso or Qwaya?
Yes, ConnectRetarget is 100% compatible with AdEspresso and Qwaya.  The audiences created by ConnectRetarget will be just like any other cus...
Tue, 12 Jul, 2016 at 1:40 PM